1. What information do we collect about you?
Ablefast Holdings Ltd will collect the information about you when you complete our online enquiry form, correspond by email with us or by phone. We may also collect information about you during any voluntarily completed customer surveys and service feedback. The website information is collected using cookies. The personal information we typically collect is as follows: full name, mailing address, e-mail address and telephone number. Additionally, we require the details of the property you wish to sell.
2. How will we use the information about you?
The information Ablefast Holdings Ltd will collect about you will be used to process your sale, manage your account and contact you regarding services that may be of interest to you. We also use your information collected to personalise your experience on our website.
We may share our personal information with trusted service providers, with whom we have a contractual relationship to perform, or assist us in performing, any of the functions required for the sale of your property, ensuring they have all the necessary data protection policies and procedures in place.
In the event of contact from regulatory or law enforcement agencies we may release your personal information, if required. When sensitive personal data is included in the information that you send to use, we limit our use and disclosure of such sensitive data in all cases, except where permitted by law.
3. How long do we retain information about you?
Ablefast Holdings Ltd will only retain your information for as long as is necessary for the purpose or purposes for which we have collected it. The criteria used to determine retention periods will be determined by the nature of the enquiry.
Ablefast Holdings Ltd will not directly market to you for longer than three years unless we are given your permission to receive marketing again during the three-year period. In certain circumstances, while your information has been deleted or anonymised, we may need to retain parts of it in order to comply with our obligations under our General Data Protection Requirement (GDPR) or fraud detection purposes.
4. Why can we use your personal information?
We rely on two of the legal reasons in the data protection regulation to allow us to collect and use your personal information – “consent” and “legitimate interest”.
Consent
We may ask for your consent to contact you now or in the future about our products and services. We will ask you for your name, contact details and give you the opportunity to review our Privacy Policy.
You do not have to give your consent and you have the right to withdraw your consent at any time.
Legitimate interest
Sometimes we may use your personal information because we believe you expect us to contact you with information about our products and services or provide you better service. These instances are as follows:
Ablefast Holdings Ltd
Able House
61 Gorst Road
London
NW10 6LS
We aim to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
8. Cookies
This Cookie policy explains what cookies are and how we use them.
Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again.
There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site.
Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.
We have 3 varieties of cookies which operate on our website:
How do we use cookies?
We use cookies to enhance your browsing experience by:
How do you change cookie preferences or block cookies?
For the performance cookies and targeting cookies when starting a new session on our website, you can choose to opt-out of these. It is possible that any advertising you receive will be less targeted as a result, but the site should function correctly.
If you wish to disable the strictly necessary cookies, then within your browser you can choose whether you want to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete all cookies, third-party cookies or specific website cookies. Each browser’s website should contain instructions on how you can do this.
For further information please refer to: https://www.aboutcookies.org/how-to-delete-cookies/
If you block these cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.
9. Other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
10. Changes to our Privacy Policy
We keep our Privacy Policy under regular review and we will place any updates on this web page. This Privacy Policy is effective from 13th November 2020.
11. How to contact us
Please contact us if you have any questions about our Privacy Policy or the information we hold about you:
Email: hello@ablefast.co.uk
Post: Ablefast Holdings Ltd
Able House
61 Gorst Road
London
NW10 6LS